{"id":3608,"date":"2026-02-12T13:06:03","date_gmt":"2026-02-12T07:36:03","guid":{"rendered":"https:\/\/carbikebhp.com\/blogs\/?p=3608"},"modified":"2026-02-12T13:06:06","modified_gmt":"2026-02-12T07:36:06","slug":"mahindra-expands-ev-service-network-in-delhi-ncr","status":"publish","type":"post","link":"https:\/\/www.carbikebhp.com\/blogs\/mahindra-expands-ev-service-network-in-delhi-ncr\/","title":{"rendered":"Mahindra Expands EV Service Network in Delhi NCR"},"content":{"rendered":"\t\t
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Mahindra & Mahindra has taken a significant step to enhance customer satisfaction by expanding its aftersales service network across the Delhi-NCR region. Announced in early 2026, this initiative aligns with the company\u2019s long-term strategy to keep pace with rising vehicle sales and advancements in automotive technology.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Investing in Backend Capabilities for the Future<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With the increasing popularity of electric vehicles (EVs) and SUVs, Mahindra is making substantial investments in its backend infrastructure. The company has established a state-of-the-art, 26,000-square-foot training center, introduced mobile EV service vans, and added five new service touchpoints. This has notably boosted Mahindra\u2019s service capacity.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Why This Expansion Matters<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Industry experts believe this move will support Mahindra\u2019s growing customer base and build trust\u2014an essential factor in modern car buying decisions. Improved aftersales service is expected to increase customer retention by 20\u201330%, making it a smart strategic investment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Key Highlights of Mahindra's Growth in Delhi-NCR<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Year of Announcement:<\/strong> 2026<\/span><\/li>
  • Training Center Size:<\/strong> 26,000 sq. ft.<\/span><\/li>
  • New Service Centers:<\/strong> 5<\/span><\/li>
  • Total Working Bays Added:<\/strong> 70<\/span><\/li>
  • Mobile EV Service:<\/strong> Home maintenance now available<\/span><\/li>
  • Focus:<\/strong> Electric SUVs and SUVs<\/span><\/li><\/ul>

    This expansion positions Mahindra among the select Indian automakers investing in both product innovation and service excellence.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    The Growing SUV and EV Market<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Mahindra\u2019s Popular Models<\/strong><\/span><\/p>

    The Indian passenger car market, especially SUVs, has seen substantial growth. Mahindra\u2019s popularity is driven by models such as:<\/span><\/p>

    • Scorpio-N<\/span><\/li>
    • Thar<\/span><\/li>
    • XUV700<\/span><\/li>
    • XUV300<\/span><\/li>
    • New electric SUVs (XEV and BE models)<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Sales Growth Fuels Infrastructure Upgrades<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Mahindra has reported consistent double-digit growth in SUV sales. Increased deliveries naturally lead to higher service demand, underscoring the importance of robust aftersales infrastructure.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Mahindra Institute of Learning Excellence: Building Future-Ready Skills<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      A Technological Leap in Training<\/strong><\/span><\/p>

      The new Mahindra Institute of Learning Excellence in Delhi-NCR is focused on preparing technicians for modern, tech-driven vehicles, including:<\/span><\/p>

      • Advanced driver assistance systems<\/span><\/strong><\/li>
      • Connected car technologies<\/span><\/strong><\/li>
      • Complex battery management<\/span><\/strong><\/li>
      • Software-based diagnostics<\/span><\/strong><\/li><\/ul>

        The facility features hands-on demonstration areas, enabling technicians to practice before servicing customer vehicles.<\/span><\/p>

        Strategic Impact<\/strong><\/span><\/p>

        This investment ensures Mahindra\u2019s workforce is prepared for both electric and internal combustion engine (ICE) vehicles, enhancing the company\u2019s expertise and trustworthiness in a competitive market.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Mobile EV Service Vans: Convenience at Your Doorstep<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Innovative Electric Vehicle Assistance Network<\/strong><\/span><\/p>

        Mahindra\u2019s Electric Vehicle Assistance Network deploys mobile service vans equipped to handle:<\/span><\/p>

        • Battery packs and chargers<\/span><\/li>
        • Hydraulic scissor lifts<\/span><\/li>
        • Wheel balancing tools<\/span><\/li>
        • Car care equipment<\/span><\/li><\/ul>

          Services Provided<\/strong><\/span><\/p>

          • Routine maintenance<\/span><\/li>
          • Minor repairs<\/span><\/li>
          • Cleaning<\/span><\/li>
          • Diagnostics<\/span><\/li>
          • Doorstep servicing\u2014ideal for busy urban customers<\/span><\/li><\/ul>

            Industry analysts predict that by 2030, over 25% of urban car repairs could be performed at home, giving Mahindra an early mover advantage<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            Five New Service Centers: Expanding Customer Coverage<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            Enhanced Service Network<\/strong><\/span><\/p>

            The addition of five new service centers provides Mahindra with the operational equivalent of 70 working bays, leading to:<\/span><\/p>

            • Shorter waiting times<\/span><\/strong><\/li>
            • Quicker service turnaround<\/span><\/strong><\/li>
            • More available appointments<\/span><\/strong><\/li>
            • Wider geographic coverage<\/span><\/strong><\/li><\/ul>

              A new commercial vehicle service center in Northwest Delhi also supports Mahindra\u2019s entire product line.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              Aligning with Market Trends<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              SUVs Dominate Indian Roads<\/strong><\/span><\/p>

              SUVs now make up more than half of all passenger vehicle sales in India, indicating a significant shift in consumer preferences. As sales rise, quality aftersales service becomes a key driver of brand loyalty.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              Preparing for an Electric Future<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              Specialized Facilities for EVs<\/strong><\/span><\/p>

              Electric vehicles require unique support, such as:<\/span><\/p>

              • High-voltage battery management<\/span><\/strong><\/li>
              • Advanced cooling systems<\/span><\/strong><\/li>
              • Software updates<\/span><\/strong><\/li>
              • Regenerative braking components<\/span><\/strong><\/li><\/ul>

                Mahindra\u2019s targeted investments in specialized tools and technician training demonstrate its commitment to India\u2019s EV growth trajectory.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Customer-Centric Strategy Drives Success<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                Beyond the Car: Focus on Experience<\/strong><\/span><\/p>

                Today\u2019s car buyers value more than just looks and performance\u2014they also prioritize service quality. Mahindra\u2019s expansion reflects a shift toward:<\/span><\/p>

                • Experience-based ownership<\/span><\/li>
                • Faster problem resolution<\/span><\/li>
                • Digital diagnostics<\/span><\/li>
                • Preventive maintenance<\/span><\/li><\/ul>

                  Companies excelling in aftersales often enjoy higher customer retention and positive word-of-mouth referrals.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                  Broader Economic and Industry Impact<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  Strengthening the Automotive Ecosystem<\/strong><\/span><\/p>

                  Mahindra\u2019s comprehensive service expansion benefits the wider automotive sector by:<\/span><\/p>

                  • Creating skilled jobs<\/span><\/li>
                  • Supporting supplier growth<\/span><\/li>
                  • Enhancing dealership networks<\/span><\/li>
                  • Improving regional infrastructure<\/span><\/li><\/ul>

                    Delhi-NCR, as one of India\u2019s largest car markets, stands to gain significantly.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                    A Proactive, Strategic Initiative<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Industry experts regard Mahindra\u2019s move as proactive, not reactive. By building capacity ahead of demand, the company avoids service bottlenecks and strengthens customer trust, loyalty, brand reputation, and resale value.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                    Challenges Ahead<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    Despite these advancements, Mahindra faces ongoing challenges:<\/span><\/strong><\/p>

                    • Rapid changes in EV technology<\/span><\/li>
                    • Rising operational costs<\/span><\/li>
                    • Shortage of skilled technicians<\/span><\/li>
                    • Increasing customer expectations<\/span><\/li><\/ul>

                      However, Mahindra\u2019s focus on training and innovation helps mitigate these risks.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      What This Means for Customers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      For Delhi-NCR customers, this expansion offers:<\/span><\/p>

                      • Faster service appointments<\/span><\/strong><\/li>
                      • Greater convenience<\/span><\/strong><\/li>
                      • Technicians trained for EVs<\/span><\/strong><\/li>
                      • Improved ownership experiences<\/span><\/strong><\/li><\/ul>

                        Long-term, such infrastructure investments enhance customer satisfaction and potentially increase property values.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                        Looking Forward: Expanding Nationwide<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        Mahindra plans to extend its mobile EV service model to other major Indian cities. If successful, this could set new benchmarks for customer service across the country. As competition intensifies, service quality will be as crucial as product quality.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                        Conclusion<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        Mahindra\u2019s aftersales expansion in Delhi-NCR is not just an infrastructure upgrade\u2014it\u2019s a strategic move to foster customer confidence and long-term business growth. By investing in technician training, mobile EV services, and network expansion, Mahindra is preparing for a future centered on technology, electrification, and experiential ownership.<\/span><\/p>

                        In India\u2019s evolving automotive landscape, brands that prioritize outstanding service will stand out. Mahindra\u2019s vision is clear: not only sell vehicles, but keep them running smoothly for a lifetime.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                        FAQs<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        \n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tWhen did Mahindra announce its Delhi-NCR expansion?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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                        In 2026, as part of a broader aftersales support initiative.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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                        \n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tHow big is the new training center?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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                        The Mahindra Institute of Learning Excellence spans 26,000 square feet.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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                        Five new service touchpoints, equivalent to 70 working bays.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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                        \n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tWhat is the EV Help Network?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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                        A fleet of mobile service vans that conduct routine maintenance and minor repairs on electric SUVs at your location.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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                        \n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tWhy is this expansion important?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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                        It supports rising SUV and EV sales, enhances customer experience, and prepares Mahindra for the future of mobility.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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                        Yes, Mahindra intends to expand its mobile EV service to additional cities.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                        Mahindra & Mahindra has taken a significant step to enhance customer satisfaction by expanding its aftersales service network across the […]<\/p>\n","protected":false},"author":1,"featured_media":3613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[22],"tags":[1170,1171,1169],"class_list":["post-3608","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ev-news","tag-mahindra-electric-suv-service","tag-mahindra-ev-service-india","tag-mahindra-suv-service-network"],"_links":{"self":[{"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/posts\/3608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/comments?post=3608"}],"version-history":[{"count":4,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/posts\/3608\/revisions"}],"predecessor-version":[{"id":3612,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/posts\/3608\/revisions\/3612"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/media\/3613"}],"wp:attachment":[{"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/media?parent=3608"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/categories?post=3608"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.carbikebhp.com\/blogs\/wp-json\/wp\/v2\/tags?post=3608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}